Cindy is president of Cindy Jones Associates, a training and consulting firm that specializes in customized services in hospital gift shop management and design. Her services help increase the gift shop's contributions to their hospital's financial health. Her new approaches to higher levels of hospital gift shop management are based on 16 years of retail and hospital gift shop experience. Cindy managed one of the most successful hospital gift shops in the country with annual sales at $1.3 million and net profits of $260,000. She is founder and past president of the Michigan Hospital Gift Shop Managers Association, a professional organization that provides hospital gift shop management growth opportunities. Cindy publishes a national newsletter for hospital gift shop professionals, the Update. She has also written two books, The Buying & Planning Guide and How to Increase Sales & Profits and produced a six-cassette training album of the same name. Cindy's reality-based services are built on current trends and changes in hospital gift shop management and the retail industry. Her investment in continual research and reading pays big dividends to her clients.
"Unless you move - where you are is where you will always be."

PARTIAL CLIENT LIST

ASSOCIATIONS		HOSPITALS
Kentucky Hospital Gift Shop Association		Baptist Medical Center, Oklahoma
American Soc. of Directors of Volunteers		F. F. Thompson Health System, NY
California Hospital Association		Dover General Hospital, Dover, NJ
Chicago Merchandise Mart		Yale-New Haven Hospital, New Haven, CT
Illinois Hospital Association		Ochsner Medical Foundation, Louisiana
Michigan Hospital Association		North Shore University Hospital, NY
Indiana Hospital Association		George Washington Univ. Hospital, D.C.
New Jersey Hospital Association		Mercy Memorial Hospital, Monroe, MI
New York Hospital Association		St. John's Hospital, Santa Monica, CA
Atlanta Market Center		Jackson County Memorial Hospital, OK
Ohio Hospital Association		St. Joseph Mercy Hospital, Michigan
Pennsylvania Hospital Association		Raritan Bay Medical Center, New Jersey
Tennessee Hospital Association		Wm. Beaumont Hospital, Royal Oak, MI
Florida Hospital Association		Irving Healthcare System, Dallas, Texas
Dallas Merchandise Mart		Oakwood Hospital, Dearborn, Michigan
Oklahoma Hospital Association		Northside Hospital, Atlanta, Georgia
Canadian Hospital Association		Ball Memorial Hospital, Muncie, Indiana
Connecticut Hospital Association		Sinai Hospital, Baltimore, Maryland
Maryland Hospital Association		Baylor Univ. Medical Center, Dallas, TX

FEATURED IN FOLLOWING PUBLICATIONS

Gifts & Decorative Accessories Hospital Gift Shop Management Magazine American Hospital Association, Volunteer Leader National Health Care Competition Week, American Hospital Association Giftware News

PUBLISHED WORKS "Paid Employees in a Volunteer Environment," AHA, Volunteer Leader "Pluses of Paid Management," American Hospital Association "A Buying & Planning Guide," Published 1994 Update, A Newsletter for Hospital Gift Shop Managers "Designing a Hospital Gift Shop," AHA Volunteer Leader & Giftware News, 1994 "Measure Your Gift Shop's Performance," Giftware News, 1994 "Countdown: A Planning Guide," Hospital Gift Shop Management Magazine "The Buying Plan," Hospital Gift Shop Management Magazine

AWARD National Retail Association Certificate of Achievement in Retail Marketing

LISTING 2001 Who's Who in Professional Speaking

PROFESSIONAL AND COMMUNITY AFFILIATIONS

National Speakers Association Michigan Professional Speakers Association, Board of Directors American Society of Directors of Volunteer Services, AHA Gift Association of America Michigan Hospital Gift Shop Managers Association, Founder & Former President

If you have any questions about Cindy Jones, her qualifications, or if you would like references from recent clients, call 734-769-6536 or e-mail us at cindy@cindyjonesassociates.com today!