Market research shows that shop renovation impacts sales and gross margin by as much as 35%!

Cindy Jones Associates specializes in innovative hospital gift shop designs that work! By using the most up-to-date marketing and design strategies, unique and successful retail environments are provided. Hospital gift shops are unique and require special design experience. The needs of customers often have to be met in a very limited amount of space. A mini-department store approach is required. Cindy Jones Associates recognizes those special needs and incorporates them into design plans that work for hospital gift shops.

Definition of Services:

Meet with paid staff, auxiliary service personnel and volunteer committees to establish an in-depth understanding of project requirements and design direction as well as the organization's culture. The needs of the people — volunteers, paid staff and customers — using the space are priorities. Provide space planning. Determine sales and related support-area space configurations. Develop preliminary floor plans indicating store fixturing specifications, their locations and operational considerations. Develop merchandise category locations, method of presentation, special fixturing and treatment requirements. Develop conceptual design plans and elevations indicating wall treatment and storage bunkers. Determine fixture and wall treatment material selections. Determine interior shop signage. Determine project cost estimation (not including lighting). Includes prepared orders for transfer to your hospital purchase orders for fixtures, hardware and other needs. Design services include a one or two day site visit. During the site visit, the gift shop space and documents are reviewed, data is collected and interviews are held with those most familiar with the project. A comprehensive gift shop design plan and budget follows within 30 days.

What They Say

"The design services you provided us far exceeded any expectations we had! Because of the expertise you shared with our team - our new gift shop will be state of the art. You are the BEST!" Martha Dearman, Director Volunteer Services Forrest General Hospital, Mississippi “I was so very impressed by your professionalism and your wealth of knowledge, but particularly, the way in which you handled our Auxiliary volunteer staff with grace, dignity and respect. We felt very fortunate to have you and would recommend you most highly to anyone! Please feel free to give any contacts my name. Cindy, we simply could never have met our opening day deadline without your assistance!” Carolyn McCosh, Director Volunteer Services Virginia Hospital Center, Virginia Phone: 703-558-6196 Email: cmccosh@virginiahospitalcenter.com "We were under a deadline to evaluate the operation of our existing gift shop and to plan and design a new gift shop to coincide with the opening of a new hospital addition. We consulted with Cindy who scheduled us immediately and fit us into her busy schedule. Cindy expertly evaluated our current situation and provided us with sound operational advice. She coordinated our new gift shop design, assisted with strategies for inventory, sales, and closure of our old gift shop while simultaneously working with us to outfit and stock our new gift shop. We accomplished this well within our 60-day deadline and over the Thanksgiving holiday, to boot. Our new shop is not only functional and beautiful but has the latest merchandizing strategies. We highly recommend Cindy Jones’ services.” Lu Mula, Administrative Director of Nursing Catholic Medical Center, New Hampshire

To learn more about how Cindy Jones Associates can help you, call 734-769-6536 or e-mail us at cindy@cindyjonesassociates.com today!