How to Increase Sales & Profits!
[Two CD's & Book]

The Pillars to Hospital Gift Shop Success
These 2 CD's (which includes a 96 page follow-along book) provides valuable "how to" information on hospital gift shop management.

CONTENTS of TWO CD's

  • Organization, Structure & Mission
  • Shop Image, Space Utilization & Policies
  • Visual Display, Hours, Staffing & Financial Recordkeeping
  • Merchandise Mix, Budgeting, Shop Profitability & Benchmarks
  • Buying/Buyers & Category Reviews
  • Inventory Control, Turns, Markdowns & Reorders
  • Category Performance, Team Relationships & Marketing
  • Computerized Inventory & Shoplifting
  • Staff Training & Recognition
  • Clarifying Roles & Goals
  • Superior Customer Service
  • Volunteer Recruitment